Board Thread:Wiki/Forum Technical Support/@comment-33185350-20171127062141

The last few days I have suddenly become unable to give forum messages kudos. I am not sure why this is happening; I cannot think of anything I did that could have caused it. I have tried signing out and back in, and it did nothing. I tried doing it from different devices, and it still didn’t work. I can remove kudos from messages I have given kudos to, but I can’t give it back. Here is what happens:

I tap the kudos button, and a message pops up asking if I want to give kudos as normal. I press the kudos button again, and the thumbs-up symbol darkens as though I have given the message kudos. However the written number of kudos to the left of the symbol does not increase. If I reload the page it shows that I have not given the message kudos, and it doesn’t matter how many times I try.

I tried to find some information on why this is happening but I can’t find anything. I would really appreciate some help because it’s getting annoying. My browser is Safari for iOS, but I don’t think that matters because I was able to give kudos just find for quite a while.

 