Board Thread:Modded Servers/@comment-26847105-20160322202507/@comment-26428291-20160329045354

118.82.209.22 wrote: Rebuiling?What? ~Strider Explanation as to why it's down:

[3/25/2016 9:36:32 AM] Jodie joined the chat [3/25/2016 9:36:47 AM] Chris joined the chat

[3/25/2016 9:36:52 AM] Chris said: > Hello, what can I help you with today?

[3/25/2016 9:37:24 AM] Jodie said: > Well, I'm one of the Co-owners of Tales of Ages, run off of this account

[3/25/2016 9:37:40 AM] Jodie said: > and I was wondering if the funding had been revoked

[3/25/2016 9:38:10 AM] Jodie said: > Well, or generally otherwise why the server has mysteriously disappeared

[3/25/2016 9:38:40 AM] Chris said: > The server has been cancelled

[3/25/2016 9:40:26 AM] Jodie said: > Thanks for clearing that up, I presume you're checking if it was due to a manual order of that, or if there just wasn't funding for it?

[3/25/2016 9:40:33 AM] Jodie said: > Because I'm nigh certain the latter.

[3/25/2016 9:40:58 AM] Chris said: > There was a ticket put in to cancel the server.

[3/25/2016 9:41:08 AM] Jodie said: > Okay, may I ask when?

[3/25/2016 9:42:05 AM] Chris said: > The 19th.

[3/25/2016 9:42:37 AM] Jodie said: > And I presume the only thing stated is the email account, so no knowing who did it (just that they had access to this)?

[3/25/2016 9:43:08 AM] Chris said: > They would have had to login to the billing site.

[3/25/2016 9:44:32 AM] Jodie said: > But there's no actual extra security other than the main login?

[3/25/2016 9:44:39 AM] Jodie said: > I'm really not sure what to do now then...

[3/25/2016 9:48:05 AM] Chris said: > There is not much that can be done. Once a server is cancelled all the files are deleted. Did many people have access to the billing login?

[3/25/2016 9:48:35 AM] Jodie said: There should only have been three of us, but that's rather what I'm worried about

[3/25/2016 9:49:00 AM] Jodie said: > It's not the sort of thing the others would do

[3/25/2016 9:49:39 AM] Jodie said: > So, I guess we just have to change all the security numbers and start anew?

[3/25/2016 9:50:19 AM] Chris said: > Yes.

[3/25/2016 9:52:13 AM] Jodie said: > Thank you for your help

[3/25/2016 9:52:23 AM] Chris said: > You're welcome. Have a nice day.

[3/25/2016 9:52:27 AM] Jodie said: > It may not have been the most pleasant to hear, but it is better to know

[3/25/2016 9:52:31 AM] Jodie said: > Have a nice day

[3/25/2016 9:52:34 AM] Jodie left the chat

[3/25/2016 9:52:34 AM] Chris left the chat