Board Thread:Fun and Games/@comment-66.87.85.222-20170412181021/@comment-31370220-20170419223041

As far as I know (as litte as that is) this happened after the passangers refused to leave and surely a family would be more reasonable (no, I am not supporting the company's actions). I generally feel under-informed though, you probably have a better idea of what happened. The practice of selling tickets twice I am familiar with however, it happens in Europe too, but is usually settled less violently. But this panic will be short-lived, most certainly, as most are. Trust me, UA will not collapse for its actions.